Selected work
Systems, services & stories.
A portfolio of work centered on one idea: make complex systems easier to find, manage, and trust. Historical artifacts are reconstructed or sanitized where confidentiality and data loss prevent direct publication.
From repeat tickets to self-service
An end-user knowledge hub designed around real tasks, clear language, and sustainable content ownership.
Read case study →A more consistent service desk
Jira Service Management workflows and automation designed to clarify routing, accountability, and control evidence.
Read case study →Web rescue & hosting migration
A composite engagement showing how careful discovery, backups, DNS, SSL, and staged migration protect business continuity.
Read case study →Photography & visual design
Color, place, people, and atmosphere—alongside commercial, social, event, and portrait services.
View photography →